APM - Best Practices
The ‘Contact groups’ directive
This field, which appears under the ‘Alarm settings’ tab of a Host definition, is used to select the names of the contact groups that should be notified whenever there are problems with the host.
If you have manually created a new “Host” entry, then this field will be empty and you must specify at least one contact and/or contact group in each host definition.
If you have used the auto detection feature of BLESK to automatically add and create the “Host” entry, then it is important to note that depending on the type of device detected by the auto detection engine, a predefined contact group will be selected for you here.
If the detection engine of BLESK was not able to correctly identify the type of device added, then the default contact group “contact_groups” will be selected for any devices that were not correctly identified during the auto detection.