Best Practices

Default Contact groups Template

To facilitate the use of Contact groups, we’ve created for you a number of default Contact groups according to the Host groups template available in APM. If you want to quickly start using APM, you can use these pre-defined Contact groups and add to them the Contacts that you want. Here are the names of the pre-defined Contact groups:

  • contact_groups
  • network-admins
  • novell-admins
  • printer-admins
  • unix-admins
  • windows-admins

Each Contact group listed above relates to a Host group template as follows:

  • Contact group template“novell-admins” relates to the “Novell Servers” Host groups template.
  • Contact group template“printer-admins” relates to the “Printers” Host groups template.
  • Contact group template “unix-admins” relates to the “Unix Servers” Host groups template.
  • Contact group template“windows-admins” relates to the “Windows Servers” Host groups template.
  • Contact group template “network-admins” relates to the “Network Devices”, “UPS Servers”, “Monitoring” and “Apple Devices” Host groups templates.

Note: Any devices that doesn’t fall into one of the above definitions, goes into the “contact_groups” template and will automatically have this default Contact group associated to them.

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