How to prevent downtime on your network in the era of cyber threat?

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The vast majority of businesses in today’s world are incredibly dependent on software for day-to-day operations, both internally and externally dealing with customers. Hence, it is becoming increasingly clear that software failures are on the rise and are having a major impact on businesses. The operational and reputational damage software issues can cause to businesses of all sizes are huge and sometimes unrecoverable.

Communication infrastructure including desktops, laptops, servers to all sorts of other peripheral equipments, softwares, applications, databases as well as extensive Email and communication networks make up the operational backbone of each and every company. The data that the Companies have in their system including customer details, financial data as well as other operational data including sales, purchase, inventory and other operations is invaluable. Any loss of data can seriously hamper the business operations and cause huge losses to the Organization.

One of the major causes of system failure is caused by cyber-attack increased in recent years due to COVID-19. Everyday emerging cyberthreats are launched by cybercriminals using social engineering attacks, which poses a threat for service interruption in businesses as well as government organizations worldwide.

Ensuring uninterrupted network connection is key to the streamlined operation of almost all businesses. Downtime for a minute may cause irreversible loss for some businesses including error in financial transection or data loss; therefore, effective network service monitoring is important to ensure that, action can be taken by an IT administrator in the event if a service running on a system, crashes or becomes unresponsive.

It is important for a network administrator to identify a service failure before it affects the end uses or customers. However, in practice, it is difficult for system administrators to identify system failure beforehand, considering the number of resources required to monitor the services manually or even by using multiple network monitoring tools.

blësk’s all-in-one network monitoring solution enables system administrators to detect and overcome service outage before it affects the end users and customers. One of the features of APM module allows viewing the status of all the service groups from the service group menu, which helps to identify if there are any Warnings or Critical errors that exist among the services.

Figure 1: Status of all the services

By clicking on the errors, the specific error information can be accessed on the next page.

Figure 2: Specific error information

By clicking on the chart icon, it allows viewing detailed information related to the error.

Figure 3: Detailed information

Application Performance Monitor (APM) module of blësk OS raises alerts in the event of any interruption within the network. An alert is also sent by e-mail to the specified administrator(s) to notify them about the issue. This all-in-one dashboard represents a single point of access for trend statistics and alert monitoring.

In conclusion, blësk can be considered as a preventive measure of a computer network to detect and overcome network disruptions in no time.

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Imran ANM Al
Author: Imran ANM Al