APM – Best Practices

20 posts

Windows Firewall

Reading Time: < 1 minute APM uses the WMI protocol by default to remotely connect to your Windows Server and request information from the WMI database. This approach avoids the need to install an agent on the remote Windows server to monitor service availability. This is known as an agentless monitoring technique. On Windows servers where the firewall is turned […]

Best practice

Reading Time: 5 minutes It is recommended to use the auto detection engine of BLESK (called NDD) to add new devices to the APM module. This will save you a lot of time when you have many devices to monitor and will also make it possible for the system to use imported devices to populate the other BLESK modules at the […]

Some important points

Reading Time: 4 minutes Here are some important points to consider about the logic behind how APM deals with associations between Hosts, Services, and Host groups. 1. Associating a host with a host group is done in the “Host” definition entry under the “Host groups” field.   2. Association of a service with a host is done in the […]

Default Contact groups Template

Reading Time: 2 minutes To facilitate the use of Contact groups, we’ve created for you a number of default Contact groups according to the Host groups template available in APM. If you want to quickly start using APM, you can use these pre-defined Contact groups and add to them the Contacts that you want. Here are the names of […]

Contact groups

Reading Time: 2 minutes A contact group is used to group one or more contacts together for the purpose of sending out alerts and recovery notifications. For example, I can have two teams working on different parts of the network. One who is responsible only for network devices, and the second responsible for all servers. By creating a Contact […]