On-Call Rotations

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Scenario 1: Holidays and Weekends

Two admins – John and Bob – are responsible for responding to BLËSK alerts. John receives all notifications for weekdays (with 24 hour days), excluding holidays; Bob handles notifications during the weekends and holidays. Lucky Bob. Here’s how you can define this type of rotation using timeperiods…

1 . First, define 3 timeperiods that contains time ranges for holidays, weekdays, and weekends:

define timeperiod{
	name			weekdays
	timeperiod_name		weekdays
	monday			00:00-24:00
	tuesday			00:00-24:00
	wednesday		00:00-24:00
	thursday		00:00-24:00
	friday			00:00-24:00
	}

define timeperiod{
	name			weekends
	timeperiod_name		weekends
	saturday		00:00-24:00
	sunday			00:00-24:00
	}

define timeperiod{
	name			holidays
	timeperiod_name		holidays
	january 1		00:00-24:00	; New Year's Day
	2008-03-23		00:00-24:00	; Easter (2008)
	2009-04-12		00:00-24:00	; Easter (2009)
	monday -1 may		00:00-24:00	; Memorial Day (Last Monday in May)
	july 4			00:00-24:00	; Independence Day
	monday 1 september	00:00-24:00	; Labor Day (1st Monday in September)
	thursday 4 november	00:00-24:00	; Thanksgiving (4th Thursday in November)
	december 25		00:00-24:00	; Christmas
	december 31		17:00-24:00	; New Year's Eve (5pm onwards)
	}

2 . Next, define a timeperiod for John’s on-call times that include weekdays, but excludes the dates/times defined in the holidays timeperiod above:

define timeperiod{
	timeperiod_name		john-oncall
	use			weekdays	; Include weekdays
	exclude			holidays	; Exclude holiday dates/times
	}

3 . You can now reference this timeperiod in John’s contact definition:

4 . Define a new timeperiod for Bob’s on-call times that include weekends and the dates/times defined in the holidays timeperiod above:

define timeperiod{
	timeperiod_name		bob-oncall
	use			weekends,holidays	; Include weekend and holiday
	}

5 . You can now reference this timeperiod in Bob’s contact definition:

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